Unite. The Agency Alternative

Unite. The Agency Alternative

Terms & Conditions

Last updated: September 2025

1. Acceptance of Terms

By accessing and using the services provided by Unite and Create Ltd ("Unite", "we", "us", or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services Description

Unite provides creative marketing, internal communications, and event services through a curated network of freelance professionals. Our services include but are not limited to:

  • Creative marketing campaigns and strategy
  • Internal communications solutions
  • Event planning and execution
  • Content creation and brand development
  • Digital marketing and social media management

3. Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information necessary for project delivery
  • Respond promptly to requests for feedback and approvals
  • Make timely payments according to agreed terms
  • Respect intellectual property rights of all parties involved
  • Provide necessary access and resources for project completion

4. Payment Terms

Payment terms will be specified in individual project agreements. Standard terms include:

  • Payment due within 30 days of invoice date unless otherwise agreed
  • Late payment charges may apply after the due date
  • Project commencement may require upfront payment or deposit
  • Additional work outside of agreed scope will be charged separately

5. Intellectual Property

Intellectual property rights will be clearly defined in project-specific agreements. Generally:

  • Client retains rights to their existing intellectual property
  • Rights to deliverables transfer to client upon full payment
  • Unite retains rights to methodologies and general approaches
  • Third-party materials remain property of their respective owners

6. Confidentiality

We respect the confidentiality of client information and maintain strict confidentiality agreements with all team members and freelancers. We will not disclose confidential information except:

  • With client's written consent
  • When required by law
  • To protect our legal rights
  • Information that becomes publicly available through no fault of ours

7. Limitation of Liability

To the maximum extent permitted by law, Unite's liability is limited to the amount paid for the specific service giving rise to the claim. We shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits or business opportunities
  • Delays caused by client or third-party actions
  • Technical failures beyond our reasonable control

8. Termination

Either party may terminate services with reasonable notice. Upon termination:

  • Client remains liable for work completed to date
  • Work-in-progress will be delivered in current state
  • Confidentiality obligations continue
  • Unused prepaid amounts may be refunded at our discretion

9. Force Majeure

Neither party shall be liable for any failure to perform due to circumstances beyond reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, or government actions.

10. Dispute Resolution

Any disputes arising from these terms will be resolved through:

  • Good faith negotiation as the first step
  • Mediation if negotiation fails
  • Arbitration or court proceedings as a last resort
  • English law governs these terms

11. Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of modified terms.

12. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

13. Contact Information

For questions about these terms and conditions, please contact us:

  • Email: hello@uniteandcreate.com
  • Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
  • Company Number: 12990962
  • VAT Number: 363 6637 75